Void (Cancel)

Cancellation of packages that are in the process of waiting for pickup or awaiting delivery.

[POST] /api/mitra/v3/cancel_shipment

warning

• Requests for cancellation through this API can only be made for packages that have not yet been picked up by the courier.
• Non-COD packages will undergo a maximum 48-hour queuing process to be fully voided from the system, while COD packages will be canceled immediately.

Request

Param	DataType	Nullable	Description
awb	string(30)	false	AWB Number Already Obtained, Not Order ID
reason	string(min:5,max:200)	false	Reasons for Cancelling a Package

Example Response

{
    "status": true,
    "method": "cancel_shipment",
    "text": "Paket akan dibatalkan dalam 2x24jam",
    "data": {
        "success": "pending",
        "date": "2024-06-17 02:00:00"
    }
}