Documentation

Status Code

Package status codes and their meanings from new packages to final delivery states including transit, attempt, and cancellation statuses

  1. New
    Package still pending to process by 3pl, like just created by client
  2. Transit
    The package still processed by 3PL, and will shipped according to SLA
  3. Attempt
    The package can't be delivered to destination due some reasons.
  4. Final
    The package delivery is stopped

Status Flow

Entry State

Information

Entry State is the initial status when a new package is created by the client and waiting to be processed by 3PL.

CodeDescription
100Pembuatan paket baru oleh pelanggan
101Permintaan penjemputan
102Validasi oleh pickuper
103Telah diambil driver KiriminAja
104Validasi penerimaan paket di DC KiriminAja
105Menunggu penjemputan / menunggu mendapatkan AWB

Shipment State

Information

Shipment State indicates that the package is in transit and being processed by the 3PL for delivery.

CodeDescription
106Paket dibawa kurir ekspedisi
107Paket dilaporkan oleh driver
110Pending pickup direct
152Proses pengiriman ulang & undelivery
210Melanggar SOP/Over SLA
211Pelanggaran selesai ditangani
301Penerima menolak paket
302Batal Pickup by Seller
310Paket ditolak karena tidak merasa pesan
311Paket ditolak karena tidak mau bayar
333Paket dimusnahkan oleh ekspedisi
350Request Cancel Pickup
401Informasi retur dari DC
402Tiba di gudang KiriminAja
403Permintaan pengembalian barang
404Request kurir untuk pengantaran ke pelanggan
405Return paket ditolak seller
406Return paket breach
500Paket bermasalah
555Disita Bea Cukai
701Paket Hilang
702Paket Rusak
901Pengambilan paket bermasalah
902Barang bermasalah di gudang KiriminAja
903Bermasalah di pihak kurir
904Pengembalian bermasalah
905Paket belum lengkap (import excel)

Final State

Information

Final State indicates that the package delivery process has been completed or stopped due to various reasons.

CodeDescription
200Paket sudah sampai tujuan
300Paket dibatalkan pelanggan
333Paket dimusnahkan oleh ekspedisi
400Paket berhasil dikembalikan
500Paket bermasalah
555Disita Bea Cukai
703Klaim Paket Hilang Selesai
704Klaim Paket Rusak Selesai