Documentation

Cancel Order Express

Cancellation of packages that are in the process of waiting for pickup or awaiting delivery

POST
  • Requests for cancellation through this API can only be made for packages that have not yet been picked up by the courier.
  • Non-COD packages will undergo a maximum 48-hour queuing process to be fully voided from the system, while COD packages will be canceled immediately.

Request

ParamDataTypeNullableDescription
awbstring(30)falseAWB Number Already Obtained, Not Order ID
reasonstring(min:5,max:200)falseReasons for Cancelling a Package
{
  "awb": "DEVEL-000000004",
  "reason": "Kesalahan data paket"
}

Example Response

{
  "status": true,
  "method": "cancel_shipment",
  "text": "Paket akan dibatalkan dalam 2x24jam",
  "data": {
    "success": "pending",
    "date": "2024-06-17 02:00:00"
  }
}