Cancel Order Express

Cancellation of packages that are in the process of waiting for pickup or awaiting delivery

Cancellation of packages that are in the process of waiting for pickup or awaiting delivery.

[POST] /api/mitra/v3/cancel_shipment
  • Requests for cancellation through this API can only be made for packages that have not yet been picked up by the courier.
  • Non-COD packages will undergo a maximum 48-hour queuing process to be fully voided from the system, while COD packages will be canceled immediately. :::

Request

ParamDataTypeNullableDescription
awbstring(30)falseAWB Number Already Obtained, Not Order ID
reasonstring(min:5,max:200)falseReasons for Cancelling a Package
{
  "awb": "DEVEL-000000004",
  "reason": "Kesalahan data paket"
}

Example Response

{
  "status": true,
  "method": "cancel_shipment",
  "text": "Paket akan dibatalkan dalam 2x24jam",
  "data": {
    "success": "pending",
    "date": "2024-06-17 02:00:00"
  }
}